Real Patient Testimonials

With 75+ Five Star Reviews on Google and Facebook, Find Out Why Patients Love Western Berks Physical Therapy by Reading Our Real Patient Testimonials.

Western Berks Physical Therapy has allowed me to do the things I love to do with the knowledge of doing it safely. I have gone back about 6 times for different reasons. Each time I am treated with respect and feel very comfortable and at ease with staff and therapists. They explain what they are going to do and why. They also answer all my questions and listen to what I have to say. It’s like having a partner to help me get to the goal I’ve been working for. I have been blessed with knowledgeable and blessed hands of the therapists. I am very comfortable with the cleanliness and following all of the Covid-19 regulations. I would recommend this facility to anyone who is in pain and is hurting to try physical therapy. This old dog has learned a lot of new tricks!


I went to Western Berks Physical Therapy after having bilateral knee replacements. The facility and staff are exemplary. I am very pleased with the progress I have made. They don’t just give you a list of exercises and you’re on your own. Their personal attention to detail, joint manipulation and follow through are the best I’ve ever experienced. Dr. Kristen was extremely instrumental in my recovery. I would wholeheartedly recommend Western Berks Physical Therapy to anyone.


The care and constant reassurance that “you will feel better” was the encouragement I needed to get me through therapy. The doctors and therapists were well trained and continuously added or changed the treatment plan as I progressed. Even during this COVID-19 time, I felt safe and well protected as I was seen three times a week. I was assured they were just a phone call away should I need them after I “graduated” from therapy!


I’ve been to a couple different physical therapy providers over the years, but Western Berks Physical Therapy makes you feel like you are coming HOME . The staff is friendly and knowledgeable, and has always been able to offer suggestions to help improve my progress, both at the clinic and at home. If you want service that goes beyond the call of duty, you will find it at Western Berks Physical Therapy! I sincerely appreciate all you have done to keep us all safe during this Covid pandemic while we continued to attend physical therapy! THANK YOU EVERYONE!


All Western Berks Physical Therapy Staff are the BEST!!! I have been a patient at WBPT several times. In 8 visits I believe I spent a total of under 3 minutes in your waiting room. I was in and out on schedule every time, which was important for the rest of my day. At the same time, the therapy time was so calm and professional that I felt I could relax and focus fully on my therapy. Could you please pass on your office protocols to other medical practices? Thanks for a good experience!


This is the BEST PT clinic in Reading area for Pelvic Floor physical therapy. Deb McKim is very knowledgeable, professional, and has a great sense of humor! She takes wonderful care of her patients, and helps them to realize their recovery goals. Thanks so much!


I put off postpartum physical therapy for 5 years after my first child figuring it would be too awkward or uncomfortable. Lindsey helped me feel at ease about talking about the issues I was experiencing and helping me do the work to fix them. I’d highly recommend every women to do PT after pregnancy, especially if you’ve had a cesarean. I just had baby #2 via cesarean a few months ago and I definitely wasn’t waiting this time around to get working on the scar tissue or diastasis.


I unfortunately had several injuries this past year and was recommended to Western Berks by my orthopaedics office. The staff is awesome! From the front desk (Steph and Kamryn) to all the therapists. Mostly working with Lindsey and Sierra, always attentive and pleasant. Facility is very compliant to Covid 19 regulations and very clean. My experience has been great and beneficial to my health!


Honestly one of the best physical therapy I’ve received. It feels great to be treated well and also get services from such an organized business. Thank you guys for making me feel better and preparing to go back to work. I’ll make sure to always recommend you and your practice.


I would like to write this review because I was very pleased with my physical therapist. My physical therapist, Kristen, knew exactly how to isolate and treat my hip. She was extremely knowledgeable about how to go about my situation, keeping in mind my other injuries. I would like to say that all the staff was friendly and accommodating. My hip is all but healed and I do her special exercises daily. I was given 11 different exercises that my therapist had printed out. I actually could access my exercises online and visibly watch a person doing my exact exercises, so there definitely no question if I was doing them incorrectly. It was a wonderful experience and I would recommend this institution for addressing rehabilitation.


I have had physical therapy on and off for a year for two different injuries. I love going to Western Berks Physical Therapy. They have very flexible hours and the staff has been very helpful getting me back on track.


Dealing with Plantar Fasciitis since Sept of 2019 trying all ideas including new insoles and visits to foot doctor with shots. When all this provided some temporary relief I had hope! But continued pain persisted! A visit to Western Berks Physical Therapy was the best move. All the therapists that helped me provided quality sessions that has given much relief.


All Western Berks Physical Therapy Staff are the BEST!!! I have been a patient at WBPT several times over the course of the past 15 years. Most sessions were for radiculopathy as a result of lumbosacral disc degeneration. From the first session to the present, your entire staff has been exceptional. Ashley Shirk did most of the assessments and was never too busy to give me feedback. Dr. Deb McKim and Sharon George and I had healthy informational dialogue and during Sharon’s investigatory massage found other problem points that helped in the therapy process. Amy, the intern, was a great student and her massages were the best. Sue Frantz and Uni Pham were always very helpful and available. Tammie, the first person you ever meet at the front desk, plotted my schedule without any problems. Your entire staff was always knowledgeable, helpful, courteous and always without an attitude, no matter how busy. As I said in the beginning, the Western Berks Physical Therapy Staff are the best!


This is by far the BEST place I’ve been for Physical Therapy! It is one of the most welcoming places. All of the staff is attentive and helpful in every possible way! This is the first place that I’ve completed therapy and I can actually say I MISS the staff! I would never go anywhere else for physical therapy!


I came to Western Berks Physical Therapy with a problem from a virus. I was treated with great respect and courtesy and then felt like family, my issue was taken care of timely and no longer need the care. I know that the next time I need care I will be going to them for there great care and professionalism. Thank you Western Berks Physical Therapy for all your help.


My time spent with WBPT was VERY beneficial. I am functioning SO much better, with less medicines, too! Thank you very much!!!


Extremely knowledgeable and kind staff, convenient appointment times and a friendly, professional atmosphere. If you need physical therapy, you NEED to go to Western Berks Physical Therapy. I wouldn’t recommend any other physical therapy in the area. If you want the best, go to the best.


In dealing with many years of symptoms most doctors found baffling and offered no diagnosis, I can tell you that I am in very good hands here. I’m getting better!


From my initial tour to see if I felt comfortable choosing this facility to my last therapy session, everyone there treated me with the utmost respect, care and professionalism. I would highly recommend Western Berks Physical Therapy to anyone needing help getting back on track after an injury.


Absolutely love this place. The staff is super nice and professional, I have always came here whenever I needed physical therapy ! I even worked here for a short period of time and absolutely loved everything and everyone! Highly recommend this place to anyone.


Great place! Whenever I need therapy, I come here. Staff is knowledgeable and friendly, and they really listen to you. Professional care and conduct throughout appointments.


Great place to go for physical therapy. The staff is very friendly and my therapist Lindsay was very good at explaining what I needed and then actually providing what I needed. I would recommend Western Berks Physical Therapy to everyone. My husband had used them in the past and we were very satisfied.


My initial evaluation gave hope of reducing/eliminating the pain I was experiencing. Each visit with a therapist went very well. The exercises were demonstrated and the take home material was easy to follow. Each encounter was friendly and I felt well cared for. I highly recommend Western Berks PT.


I was a patient at the Robesonia office for both of my knee replacements. Everyone is very attentive and polite and caring. They made my visits very comfortable. I would recommend this office to anyone who needs physical therapy. I watched them work with people with all kinds of injuries and disabilities and they are very good and work together. I would give them 5 stars!


They were honest, understood our concerns and helped us address them after dealing with another place that seemed to want to extend things further they were going to need to be. If needed we would definitely seek treatment and guidance from here.


My therapist was very knowledgeable and made me feel very comfortable in an uncomfortable situation. I highly recommend!


The entire staff at this location are the BEST! I’ve been treated for neck and knee issues…the most recent being a total knee replacement. I actually enjoy going to my appointments because of the pleasant and friendly atmosphere. The therapists are compassionate and caring and I wouldn’t think of going anywhere else!


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